We strive to meet and exceed expectations for both service and quality. Nevertheless, situations may arise where products need to be returned/refunded, replaced, or rebated/discounted. Although our default orientation on this and most other subjects is to create solutions on a per-customer basis, there are several principles which govern our response to requests to return/refund/replace products.

We provide both stock/unprinted and custom products – while the spirit of our policies are the same for both, the particulars are somewhat different.

Stock / Unprinted Return Policy

Custom Printed Bags and “Other Custom” Return Policy